Referrals · No Fees · Confidential
Clinicians & Audiologists
Refer with confidence. Your patients will never have to explain hearing loss to me: I have sat on their side of the booth for thirty-six years
I am a hard-of-hearing mentor and ICF-trained life coach, with my ICF Level 2 coach education and ACC credential in progress, and I have lived the spoken-language, mainstream pathway for the whole of my life: school, university, and a professional career across six countries. Audiologists, ENT specialists, and speech and language therapists refer patients to me for the part of the journey that lies outside the clinic. Every referral begins with a conversation, by telephone or video, at a time that suits you.
Outside The Clinic
What Your Patients Gain
Someone who has lived their situation, practical strategy for the moments no fitting can solve, and support that reinforces the plan you set.
Your Paediatric Caseload
Parents Who See The Path
The weeks after identification, when the plan is set and the questions begin.
Hearing parents of a newly identified child meet someone who has walked the mainstream path from first fitting to first job, learn the questions that make every appointment count, and build their child’s confidence deliberately.
Your Teenage Patients · 13+
Confidence To Wear It
The realities around the fitting, from the classroom to the group chat.
Actually wearing the technology, self-advocacy at school, confidence with friends, and being teased or made the subject of jokes, handled with a mindset that rises above it. A parent joins each session or signs the Parental Consent Agreement.
Adult & Late-Deafened Patients
Strategy For Real Life
Meetings, careers, relationships, and listening fatigue, after the appointment ends.
Workplace accommodations, hearing fatigue, and relationships, with practical strategy from lived experience. For a patient adjusting to a late-onset or changing loss, someone who has lived the social and emotional side as well as the technical.
Referring A Patient
How A Referral Works
Step One
You Contact Me
Telephone, video, WhatsApp, or email.
We discuss the situation in general terms only, with nothing that could identify your patient, within your professional obligations and my Code of Ethics.
Step Two
You Introduce Me
If it fits, and with the patient’s consent.
In whatever way suits your clinic: a mention at the appointment, a pamphlet in hand, or a note with the website address.
Step Three
A Free Discovery Call
15 to 30 minutes, by video, telephone, or a simple exchange over WhatsApp.
The patient asks me anything, sees how I work, and decides whether it fits, before committing to anything.
Step Four
The Decision Is Theirs
No referral fees, ever, in either direction.
I report back only with the client’s written consent, and I never offer clinical advice or second-guess your care plan. Clinical decisions remain with you.
Governance
What Your Referral Stands On
- ICF Code of Ethics: confidentiality covers every part of every session, mentoring and coaching alike.
- Informed consent: every client e-signs the Client Agreement; a parent consents for 13 to 17-year-olds.
- Safeguarding: enhanced background checks and safeguarding training, in place before any session.
- Indemnity: professional indemnity insurance covering every session.
- Access and records: live captions available on every call; sessions are never recorded without written consent.
- Scope: not therapy, counselling, psychology, or clinical care of any kind, and no outcome is ever promised.
Referrals are a professional courtesy, never a transaction. Nothing I offer constitutes medical, audiological, or legal advice; my Code Of Practice and Disclaimer govern everything I do. A one-page pamphlet for clinicians is on the Pamphlets page, to download, read on screen, or keep in the clinic.
Get In Touch
Tell Me A Little About Your Patient’s Situation
Describe the situation in general terms only, with nothing that could identify your patient, and I will reply within one business day. If you would rather talk, say so and I will arrange a call, by telephone, video, or WhatsApp, at a time that suits you.
Refer With Confidence
A Trusted Place For The Questions That Run Past Your Appointment Time
One confidential call, in general terms only, with nothing that could identify your patient: telephone, video, or WhatsApp, whichever suits your clinic. No referral fees, ever, in either direction. Any introduction happens with your patient’s consent, and I report back only with the client’s written consent.